Master the Art of the Boardroom

How to Handle Conflicts of Interest On Your Not-for-profit Board

Conflicts of interest are likely to arise in any not-for-profit organisation. How you manage them can improve or damage your organisation’s reputation. A conflict of interest arises when the interests of a not-for-profit organisation’s leadership, or their friends or family, conflicts with the best interests of the organisation. The three prongs to handling conflicts of interest are: identifying them, putting steps in place to prevent them, and managing them well when they arise.

What Is It About the Role of the Chair?

Once upon a time there was a board member who was passionate and diligent but inexperienced and naïve who was asked to take on the role of Chair of the Board. “I’m really flattered. I don’t really know what I have to do other than chair some meetings, so how hard can it be?” they thought to themselves. A fairy tale it might appear to be, but this was me. Twenty years on, I reflect on my transition from well meaning board member with little experience to having held the role of chair on a few occasions in my career.

Which Comes First – the Purpose or the Behaviour?

The theme of the Better Boards Conference for 2020 was ‘passionate directors – purposeful boards’. The conference website neatly defined a ‘purposeful board’ as one that is “united, collegial, focused and disciplined, led by a chair who not only facilitates discussions and decisions, but is guided by strategy, KPI’s and timeframes.” One might gauge from this definition that contrastingly, a board that lacks purpose is therefore divided, argumentative, disinterested and irrational.

Lessons Learned from a Listening Leader

“Um, Jeremy, there’s an issue with the data in the Board paper.” So it began. I’d been in the role but days as the new CEO, taking over a team who were finalising a major meeting with our Board, including a significant financial decision that had to be made.** The words from one of my team stopped me in my tracks. Somehow, the data on which we were framing the paper was wrong.