Better Boards Conference 2025
Master the Art of the Boardroom
25-26 July • Brisbane Convention & Exhibition Center
Presentation
All-I-really-Need-to-Know (About Artificial Intelligence for Boards) I-Learned-In-Kindergarten
Arnold Wong
Deputy Chair, Advocare. Honorary Life Member, Australian Computer Society
Arnold Wong is a passionate champion for delivering excellent customer service.
He has enjoyed a long and successful professional career in the ever evolving ICT Services Industry for over 30 years and has developed extensive Strategic Leadership, General Management, Customer Service and Business Development skills within a variety of business industries including Technology, Education, Healthcare and Resources in public and private sectors across Australia, Asia, Europe and United States.
Currently a Fellow of the Australian Computer Society, he served as National Treasurer and Vice President on the Management Committee (Board) for over a decade. He is also a GAICD and has served on numerous Community and Professional Boards.
Prior to joining Infor Global Solutions as its Director for Strategy & Transformation in Asia Pacific, Arnold served in a number of senior executive positions at the Western Australian Government, including CIO at the Department of the Attorney General (DotAG), where he led the completion of the ICT/AV implementation for the $20M Cathedral and Treasury Precinct Project consisting of the State Administrative Tribunal and the new Supreme Court (Civil) and DotAG's Office at the David Malcolm Justice Centre, a state of the art 33 Stories Office Tower in Perth's CBD.
As Director of Landgate International at the Land Information Authority of WA, he was responsible for the agency's international business program, a position which draws heavily on interpersonal and inter-cultural skills and experience.
Between 1996 and 2003, in his role as the Senior Director of Customer Support Operations at Oracle Support Services Asia Pacific Division, Arnold had responsibilities for Operations and Services Delivery for the Customer Support organisation across Asia Pacific.
Arnold’s wide knowledge and experience in a number of ICT fields, allied with his seasoned presentation skills, ensures he is frequently invited to present at prestigious international ICT conferences.
Artificial Intelligence (AI) is transforming the governance landscape, yet its complexities often leave board members feeling overwhelmed. This session draws inspiration from Robert Fulghum’s timeless lessons in All I Really Need to Know I Learned in Kindergarten. By simplifying AI through universally relatable principles such as sharing, playing fair, and curiosity, this presentation demystifies AI for not-for-profit boards.
Attendees will gain insights into how foundational values—integrity, collaboration, and continuous learning—can guide boards in navigating AI’s challenges and opportunities. The presentation will emphasize practical strategies to integrate AI in decision-making, risk management, and resource optimization, ensuring boards remain agile and impactful amidst the ever-evolving technological landscape.
This engaging and accessible session will leave participants equipped with confidence and tools to embrace AI, not as a daunting complexity but as a resource to amplify their mission.
Master the art of the boardroom
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