Delegate Terms & Conditions

By registering for and attending the 12th Australasian Better Boards Conference (9, 10, 11, 12 August 2018) (also known as the Better Boards Conference 2018 or Pre-conference Masterclasses 9 August 2018) all delegates understand and agree to the following terms and conditions.

General Provisions

Events operated under the title of the 12th Australasian Better Boards Conference (“Conference”) include but are not limited to; Pre-conference Masterclass, Board Member Innovation Tour, CEO’s Day, Leadership Networking Drinks, Main Conference and Gala Dinner.


Better Boards Australasia reserves the right to change, amend or modify these terms and conditions at any time without prior notice. These terms and conditions will be governed by and construed in accordance with the laws of the state of Victoria, Australia and the parties submit to the jurisdiction of the courts of that State.


Better Boards Australasia P/L (“Better Boards Australasia”, “Better Boards”) is the owner of the Better Boards Conference and organiser of the 12th Australasian Better Boards Conference (“Conference”).


Better Boards is a registered trademark of Better Boards Australasia.


Legal Capacity

At the time of registration the delegate and/or their agent (person or persons making the registration on behalf of a delegate or multiple delegates) represent and warrant to Better Boards Australasia that they are of full legal age and capacity and can enter themselves and all other delegates listed on their registration into a binding contract with Better Boards Australasia.


The person or agent who registers another delegate/s on their behalf represents and warrants that the person or agent has full and permission authority from the aforementioned to legally bind them.


The person or agent who registers themselves and/or other delegates on behalf of a organisation or other business entity, represents and warrants that the person or agent has full authority to legally bind that organisation or entity.



All Conference rates are in Australian Dollars (AUD) and inclusive of 10% GST.


All payments should be made to “Better Boards Australasia”.


For payments made by credit card, “Better Boards” will appear on your statement.


All registrations will be provided with a Tax Receipt.


Tax Invoices can be provided on request prior to payment, however, bookings are not guaranteed until full payment is received as cleared funds into Better Boards Australasia’s nominated bank account.


Full payment of registration fees must be received prior to the Conference (or before the relevant cut off date). Unpaid delegates may be refused entry to the event if it is full or will be asked to pay for a full fee corporate registration, so please ensure that your fees are paid prior to your arrival.


Payment terms are strictly 7 days.



Registration places are limited and will be allocated on a strictly ‘first in’ payment basis. In the event that no space is available, you will be notified as soon as possible. If you do not receive a confirmation email, please call Better Boards Australasia on +61 3 5429 3786 to confirm that your registration has been received.


Photo identification must be shown upon request at any time during the Conference. It is a condition of entry that you must wear your delegate pass at all times during the Conference. Conference tickets and passes are non-transferable.


Special dietary or physical requirements will not be catered for unless requested prior to 5pm AEST on 18 July 2018. Delegates are responsible for notifying Better Boards Australasia of any special dietary or physical requirements prior to the Conference. Requirements must be indicated on the registration form, if they have not been indicated or you believe they have been entered incorrectly please email [email protected] or phone 03 5429 3786 with your requirements immediately.


Super Earlybird registrations must be received by 5pm (AEDT) Wednesday 20 December 2017. Payment must be received in cleared funds by the due date to receive the discount, otherwise the next level of payment will be charged.
No refunds will be issued for Super Earlybird registrations.


Earlybird registrations must be received by 5pm (AEST) Friday 27 April 2018. Payment must be received in cleared funds by the due date to receive the discount, otherwise the next level of payment will be charged.


To be eligible for the “not-for-profit organisation” ticket rate the delegate or organisation registering must be able to demonstrate to Better Boards Australasia that their organisation is legally classified as a Not-for-Profit, Charity or Association. Even if not-for-profit status can be established, Better Boards Australasia reserves the right to, at its sole discretion, deem a delegate or organisation in-eligible for the “non-profit organisation” rate. In the event a delegate or organisation is deemed to be ineligible for the “not-for-profit organisation” rate they will be required to pay the full “Consultant, Corporate & Government” rate or the difference between the “Consultant, Corporate & Government” rate and monies already paid.


Please note that registrations cannot be shared or split between multiple people.


Better Boards Australasia reserves the right to reject a registration or to terminate a confirmed/paid registration at any time, without giving reasons. Confirmed/paid registrations terminated or rejected by Better Boards Australasia will be refunded less an administrative fee.


Registrations will not be confirmed until full payment in cleared funds is received.


Cancellation, Refunds & Substitutions

1. Specific Provision for Better Boards Conference (Pre-conference Masterclass, Board Innovation Tour, CEO’s Day, Leadership Networking Drinks, Main Conference & Gala Dinner)


Cancellations must be made in writing to Better Boards Australasia prior to 5pm AEST 18 July 2018. The registration cost will be refunded less an administrative fee of $200.00. After this date no refunds will be made.


General Conference Cancellation, Refunds & Substitutions Provision


Please note that cancellation fees will apply whether or not payment is received at the time of registration.


No refunds will be issued for non-attendance.


Refunds will be issued via electronic funds transfer (EFT), after the Conference has concluded.


Should a registrant be unable to attend, they may send a substitute in their place. Substitutions must be made in writing to Better Boards Australasia. Please email [email protected] making reference to the your booking reference number and the delegate currently registered while additionally providing the name, position, email, telephone, dietary and/or access requirements, organisation name & address of the delegate that will be attending as the replacement. Better Boards Australasia must be notified of all substitutions prior 18 July 2018.


If you receive a credit you may only use this credit for another Better Boards event to be mutually agreed with Better Boards Australasia. Use of the credit (booking into a new event) must occur within 12 months from the date Better Boards was notified of the cancellation.


Better Boards Australasia is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event or part thereof.



Better Boards Australasia reserves the right to make changes to the program at any time as circumstances dictate. Every effort will be made to ensure a program of equivalent standard and value is provided should changes occur.



Better Boards Australasia reserves the right to prohibit entry of any person to the Conference, or eject any person from the Conference based on behaviour deemed inappropriate by Better Boards Australasia staff and/or its agents and others working under its authority.


Canvassing by delegates is strictly prohibited at the Conference. Promotional materials may not be distributed at the event/forum except by event sponsors or partners and those with a written agreement with Better Boards Australasia. Delegates violating this policy will be asked to leave the Conference.


Persons expelled from the event are not liable for refund or compensation of any kind from Better Boards Australasia.


The use of mobile phones, tablets, laptops and other personal electronic devices is permitted, however, they must not be used to record more than 5 minutes of video footage or in a way that is disruptive to the experience of other Conference delegates. The use of Camcorders, video cameras or photography cameras (professional, consumer, digital or manual) that are not incorporated into another electronic device such as a phone, tablet or laptop is strictly prohibited.



Better Boards Australasia is concerned with the protection of your privacy. We support the Australian Privacy Principles contained in the Privacy Amendment (Enhancing Privacy Protection) Act 2012, as amended. Better Boards Australasia collects and stores your personal information for the purposes of delivering, improving and promoting our products and services to you in various ways. Better Boards Australasia may, at its sole discretion, distribute a delegate list at the Conference and a list of delegate contact details to Conference sponsors. All registered delegates will have their email addresses added to Better Boards Australasia’s e-newsletter subscription lists. Should you not wish to have your name and organisation’s name included in the delegate list, and/or do not wish your details to be provided to the Conference sponsors, please provide written advice via [email protected]


Image Release

By attending the Conference delegates automatically grant to Better Boards Australasia, its directors, executives, officers, employees, partners, licensees, agents, affiliates and others working under its authority, the rights including, but not limited to, all copyrights, in whole or part, throughout the universe, in perpetuity to make, reproduce, use and show, from time to time at their absolute discretion, in any medium now known or hereafter developed, and to license others to so use them in any manner Better Boards Australasia may determine in its sole discretion, without any obligation to the delegate any photograph, sound recording, motion pictures and other reproductions of the delegate captured or produced during the Conference (“Images”) without compensation.


Delegates consent to the use of their name or likeness in connection with the exhibition, distribution, merchandising, advertising, exploiting and/or publicising of Images or Better Boards Australasia and its products and services. Delegates release and discharge Better Boards Australasia, its executives, officers, employees, partners, licensees, agents, affiliates and others working under its authority from any and all claims, actions, suits or demands of any kind or nature whatsoever, in connection with the use of Images and the reproduction thereof as aforesaid.


Delegates waive any right they may have to inspect and/or approve the use of the Images or any reproductions thereof, by Better Boards Australasia.



Better Boards Australasia does not assume any liability for any statements or advice made or given by Conference speakers and does not assume liability for any actions taken based on speaker statements or advice. All statements of advice made by speakers during the course of the Conference are solely educational in nature and should not be relied upon as professional advice.


All opinions, comments and materials at the Conference are general in nature. They do not constitute legal, accounting, taxation, financial or any other type of professional advice, and must not be relied upon as such. Opinions and advice given are the speaker’s own, and not necessarily those of Better Boards Australasia.


Delegates and/or their organisation should seek direct professional or legal advice in relation to a specific situation or scenario before considering or utilising any part of the Conference content to that situation or scenario. Better Boards Australasia shall not be liable to the delegate or their organisation for any use to which they may put the content, including, but not limited to, any loss or damage of any kind incurred in connection with use of or exposure to any content made available during the Conference.


Notwithstanding the foregoing, the extent of any liability of Better Boards Australasia its directors, employees and agents, its suppliers, or their respective, directors, employees, or agents shall be limited to the total registration fees paid by delegates for the Conference.


Better Boards Australasia recommends contacting the individual speakers for further information on their statement, comments, opinions or materials prior to making decisions based on the aforementioned.


Delegates are solely responsible for their accomodation and travel arrangements. The delegate must contact their chosen accommodation or travel provider directly regarding any accommodation or travel issues, including cancellation. Delegates are solely responsible for any type of fees imposed by the supplier of the accomodation or travel.


Ticket registration fees do not include insurance of any kind. Better Boards Australasia recommends that you obtain your own general travel insurance. It is suggested that the insurance policy should also cover loss of fees or deposits, airfares, accommodation charges, medical expenses, loss or damage to personal property while attending the Better Boards Conference. The insurance should cover loss arising from the cancellation of the Conference by the organisers or your inability to attend due to any reason whatsoever. No responsibility is taken by the Conference organisers for any person not holding insurance.


Delegates register for and attend the Conference at their own risk. Delegates and their respective organisations agree not to hold Better Boards Australasia, its suppliers or partners liable for any losses, damages, expenses, costs, claims or liabilities suffered or incurred by registrants/delegates including consequential or indirect losses or loss of profit through registering for the Conference, attending the Conference, inability of the delegate to attend the conference, cancellation of the Conference, action taken based on information provided at the Conference, failure of the Conference to achieve your expectations, or for any error or omission by Better Boards Australasia, its executives, staff, suppliers, partners, sponsors or speakers.


Registrants agree not to hold Better Boards Australasia, its executives, staff, suppliers or partners liable or responsible for any personal injury (i.e. physical, psychological or emotional stress) or any loss or damage to personal property.


Force Majeure

Better Boards Australasia shall assume no liability whatsoever in the event the Conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this Conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, protests or public demonstrations, extreme weather or other emergency.


Contact Details

If you have any questions about the Conference or these terms and conditions, please contact:
Better Boards Australasia
PO Box 275
Romsey VIC 3434
Phone: (03) 5429 3786
Email: [email protected]


Last Updated 6 November 2018.