Articles by Donna Orchard

At the time of writing, Donna Orchard is a Business Analyst specialising in the Community Care sector. With over 14 years’ experience in the IT industry Donna’s career has spanned a variety of roles including project management, data analysis and database administration. In 2011 Donna founded Orchard Consulting Group; a specialist IT consulting service that offers business and software analysis to NFP’s looking to purchase and implement client management and service delivery software. Orchard Consulting Group is currently researching systems that will support the NDIS (National Disability Insurance Scheme).

Organisational Development

The Board’s Role in Purchasing and Monitoring Business Systems

Choosing the ‘right’ system to manage and monitor core business functions can be difficult and costly to organisations. Boards are becoming increasingly aware of the need to purchase systems that not only match core business functions and strategic direction, but also reduce administrative inefficiencies and increase productivity. But what other key questions should Boards be asking their CEO or other executive managers when purchasing and monitoring business applications? 1. Benefits realisation and return on investment?