Journey To A Customer Driven Marketplace Webinar

Journey To A Customer Driven Marketplace Webinar

The Realities & Practicalities of Organisational Transformation

Michael Goldsworthy

Michael Goldsworthy

Principal Consultant at Australian Strategic Services

Better Boards is pleased to present "Journey To A Customer Driven Marketplace Webinar" in partnership with Michael Goldsworthy, Principal Consultant at Australian Strategic Services.

Do you have a strong understanding of the fundamentals of Good Governance?

Does your board and executive understand what it needs to do to win in the new customer driven marketplace?

The strategic and organisational impacts and implications of the new customer-driven, competitive marketplace are profound. Never before and probably never again will the boards, chief executive officers and senior managers of Australian community businesses (NFPs) face such a cataclysmic shift in the way they need to think, behave and operate.

The shift from a government-funded, welfare paradigm to a customer-driven, competitive market paradigm should not be underestimated – there are immense strategic and organisational challenges as well as significant opportunities.

For leaders of community businesses the need to understand the realities and practicalities of re-engineering your business model, transforming your culture and reinventing your organisation is vital if your organisation is to be successful and sustainable in this new world order.

Join us on Thursday 25 August 2016 to hear from Australia’s leading not-for-profit board advisor, Michael Goldsworthy. As the principal consultant at Australian Strategic Services, Michael has worked with over 6000 not-for-profit organisations during his career. Michael has a profound understanding, practical experience and proven track record in assisting leaders (boards, chief executive officers and senior management teams) transform their organisations.

This Webinar will focus on the realities and practicalities of re-engineering your business model, transforming your culture and reinventing your organisation.

About the Presenter
Michael Goldsworthy

A visionary, an entrepreneurial strategist, a big picture thinker, Michael is widely known by directors, chief executive officers and executives of community businesses (NFPs) throughout Australia for his comprehensive understanding of the big picture and his strategic insights into the current and future trends and dynamics of residential care, home care, disability, hospitals, health care and related human service industries/sectors and organisations.

Michael is an engaging, educative and strategic opinion leader, his primary modus operandi are facilitating, strategically advising and/or project managing projects or workshops. His significant ability to influence individuals or teams, frameworks and opinions, and provide practical strategies and tools is extensively acknowledged by leaders. He has a demonstrable track record of turning theory into practice, ensuring leaders balance their “heads and hearts”, that is business and service objectives.


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