Articles

Financial Metrics: A Guide for NFP Boards

It’s easy to count how much money you’ve made. It’s not so easy to demonstrate that you really are helping children to reach their full potential, or how effectively you’ve raised awareness of a rare …

The Role of Newbies in the Boardroom

Not-for-profit organisations are increasingly looking for a younger presence in the boardroom for the digital skill sets and perspective they can bring to emerging areas of board oversight, including …

Fulfilling Your Obligations as a Not-for-profit Director

When Mark Edmonds joined his first not-for-profit (NFP) board he was surprised by what he found. “I’d attended board meetings as a senior executive and, because the role interested me, I’d also …

Cybersecurity – Is This a New Directors’ Duty?

When not-for-profit organisations hear about cybersecurity issues and big data breaches in large international companies such as Facebook and Target, they often make the mistake of assuming that …

Customer-Centricity and Creating Better Social Outcomes

How important do you think customers are for your not-for-profit (NFP) organisation to achieve its objectives? Can you see the relationship between customer-centricity and your organisation’s goals to …

Could Your Board Be Asking Better Questions?

In accordance with Section 180 of the Corporations Act (2001), ‘A director or other officer of a corporation must exercise their powers and discharge their duties with the degree of care and diligence …

Diversity in the Boardroom

In the boardroom, diversity can enhance decision-making and drive more wide-ranging and probing discussions. It can also help remove the blind spots that can keep important matters out of sight. …

Customer-Centric Governance… Customer is King, Cashflow is Queen

In a challenging, competitive customer-driven environment Customer-Centric Governance is critical for boards to adopt to ensure their organisation keeps on winning in the future. The need to balance …

Why External Coaching for Your Executives is Critical

There are very few safe harbours in the world these days and for the isolated CEO or executive carrying all the pressure, providing them with one will make a significant difference to their …

Talking the Talk and Walking the Walk (But with Heart)

Introduction: Fiduciary Duty (Have a Heart) Board members have fiduciary duties that include acting in good faith in the best interests of their organisation, avoiding conflicts with their own …